Privacy Policy
Last updated: April 2, 2026
1. Introduction
Clarami (“we,” “our,” or “us”) operates the Clarami web application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
Account information
When you create an account we collect:
- Full name and username
- Email address
- Authentication credentials (password hash — we never store plaintext passwords)
- OAuth profile data if you sign in with Google or Apple (name, email, avatar URL)
Usage data
- Documents you create and edit (stored encrypted at rest in our database)
- Writing style preferences you configure
- AI generation usage (word counts, template selections)
- Basic analytics: pages visited, feature usage, device type, browser
AI-processed content
Text you submit for AI generation or editing is sent to our AI provider for processing. We do not use your content to train AI models. Content is retained only as long as needed to deliver the service and is not shared with third parties beyond our infrastructure providers.
3. How We Use Your Information
- Provide, operate, and maintain the Clarami service
- Process AI-assisted writing requests on your behalf
- Manage your account, subscription, and preferences
- Send transactional emails (account confirmations, password resets)
- Send product updates and notifications (only if you opted in)
- Monitor usage for abuse prevention and service reliability
- Improve and develop new features
4. Data Sharing
We do not sell your personal data. We share information only with:
- Infrastructure providers — hosting, database, and AI processing (e.g. Supabase, cloud LLM providers) under strict data-processing agreements
- Authentication providers — Google or Apple when you choose OAuth sign-in
- Legal obligations — when required by law, regulation, or legal process
5. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where retention is required by law. AI processing logs are purged within 90 days.
6. Security
We use industry-standard measures including encryption in transit (TLS) and at rest, access controls, and regular security reviews. No system is 100% secure — if you discover a vulnerability, please contact us immediately.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Export your documents and data
- Withdraw consent for optional data processing
- Object to certain processing activities
To exercise any of these rights, contact us at the address listed below.
8. Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising cookies. Analytics cookies, if any, are anonymized.
9. Children
Clarami is not directed to children under 13. If we learn we have collected personal data from a child under 13, we will delete it promptly.
10. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes by email or a prominent notice in the app.
11. Contact
Questions about this Privacy Policy? Reach us at privacy@clarami.com.